FREQUENTLY ASKED QUESTIONS
Just add the items you want into the cart and check out for Payment. Here is a step by step guideline to guide you on how to purchase by using our cart system.
There are 2 ways to get your quotation:
Use the Wish list System to generate quotations.
Email Us, for an official quotation – firstname.lastname@example.org
Kindly include info for quotation purposes:
Product Name and Model
All office furniture will be delivered within 7 working days except the office workstation
The delivery period of the office Workstation is 14 working days.
Additional Charge for Steel Product.
For places without a lift, an additional charge will be implemented – RM 10 per floor per item.
For Other Areas, kindly Contact Us to know the Charge
For online purchases: Our Payment system accepts all credit cards, debit cards, PayPal and bank direct transfers.
For offline purchase: It refers to those who placed an order directly through email, WhatsApp or phone without using an online payment cart. All payments must be deposited into our bank account manually. We don’t accept cash on delivery.
A 1-year warranty is available from the date of purchase against the manufacturer’s defects with free parts and labour. Defects will be repaired or replaced at the company’s option. We reserve the right to substitute material of equal quality if identical material is not available at the time of claim. The customer is responsible for transportation to and from our service location. **scratches, stains, marks, dirt, abuse, tear, worn, wrinkling of fabric, normal wear and etc. are not covered under any warranty.
Thus, customers can have a rough idea of how many people in their office can fit in.