FREQUENTLY ASKED QUESTIONS
Just add the items you want into the cart and check out for Payment. Here is a step by step guideline to guide you on how to purchase by using our cart system.
There are 2 ways to get your quotation:
Use the Wish list System to generate quotations.
Email Us, for an official quotation – ayofficesystem@gmail.com
Kindly include info for quotation purposes:
Company Information:
Company Name
Company Address
Company Email
Product Information
Product Name and Model
Product Size
Product Color
Product Quantity
Delivery Time:
All office furniture will be delivered within 7 working days except the office workstation
The delivery period of the office Workstation is 14 working days.
Delivery Charge:
- For amounts below RM 1000:
- RM 80 for all office items except office equipment
- RM 40 for Office Equipment – Whiteboard and Notice Board
- RM 20 For Office Equipment – Display Equipment
- Above RM 1000, Free Delivery and Installation within Selangor.
Special Case :
Additional Charge for Steel Product.
For places without a lift, an additional charge will be implemented – RM 10 per floor per item.
For Other Areas, kindly Contact Us to know the Charge
For online purchases: Our Payment system accepts all credit cards, debit cards, PayPal and bank direct transfers.
For offline purchase: It refers to those who placed an order directly through email, WhatsApp or phone without using an online payment cart. All payments must be deposited into our bank account manually. We don’t accept cash on delivery.
A 1-year warranty is available from the date of purchase against the manufacturer’s defects with free parts and labour. Defects will be repaired or replaced at the company’s option. We reserve the right to substitute material of equal quality if identical material is not available at the time of claim. The customer is responsible for transportation to and from our service location. **scratches, stains, marks, dirt, abuse, tear, worn, wrinkling of fabric, normal wear and etc. are not covered under any warranty.
What kind of service does your company provide?
- Site Visit Service
- Physical Visit to a New Office.
- Workspace Planning
- A proper 2D auto-cad drawing is created to show customers the arrangement of office furniture and spacing between furniture.
Thus, customers can have a rough idea of how many people in their office can fit in.
- Renovation Service
- There are 9 types of renovation services that we provided:
- Office Ceiling
- Office Flooring
- Office Partition Room
- Office Door
- Office Window and Blinding
- Build in Furniture Service
- Panting Service
- Wiring and lighting Installation Service
- Air Conditioner Installation Service
- There are 9 types of renovation services that we provided: