Just add the items you want into the cart and check out for Payment. Here is a step by step guideline to guide you on how to purchase by using our cart system: https://ayofficesystem.com/how-to-purchase-online-with-our-cart-system/

To get your formal quotation:

Email Us, for an official quotation – salesenquiries@gmail.com

Kindly include info for quotation purposes:

Company Information:

Company Name

Company Address

Company Email

Product Information

Product Name and Model

Product Size

Product Color

Product Quantity

Delivery Time:

All office furniture will be delivered within 7 working days except the office workstation

The delivery period of the office Workstation is 14 working days.

Delivery Charge:

• For amounts below RM 1000:
• RM 80 for all office items except office equipment
• RM 40 for Office Equipment – Whiteboard and Notice Board
• RM 20 For Office Equipment – Display Equipment
• Above RM 1000, Free Delivery and Installation within Selangor.

Special Case :

Additional Charge for Steel Product.

For places without a lift, an additional charge will be implemented – RM 10 per floor per item.

For Other Areas, kindly Contact Us to know the Charge

For online purchases: Our Payment system accepts all credit cards, debit cards, PayPal and bank direct transfers.

For offline purchase: It refers to those who placed an order directly through email, WhatsApp or phone without using an online payment cart. All payments must be deposited into our bank account manually. We don’t accept cash on delivery.

A 1 + 1 year warranty is available from the date of purchase against the manufacturer’s defects with free parts and labour. Defects will be repaired or replaced at the company’s option. We reserve the right to substitute material of equal quality if identical material is not available at the time of claim. The customer is responsible for transportation to and from our service location. **scratches, stains, marks, dirt, abuse, tear, worn, wrinkling of fabric, normal wear and etc. are not covered under any warranty.

What kind of service does your company provide?

• Site Visit Service
  • Physical Visit to a New Office.
• Workspace Planning
  • A proper 2D auto-cad drawing is created to show customers the arrangement of office furniture and spacing between furniture.
  • Thus, customers can have a rough idea of how many people in their office can fit in.

• Renovation Service
  • There are 9 types of renovation services that we provided:
    1. Office Ceiling
    2. Office Flooring
    3. Office Partition Room
    4. Office Door
    5. Office Window and Blinding
    6. Build in Furniture Service
    7. Panting Service
    8. Wiring and lighting Installation Service
    9. Air Conditioner Installation Service

Welcome to our Privacy Policy Your privacy is critically important to us.

Detail of Our Privacy Policy:

AY Office System is located at:

No 139, Jalan Palas 2, Taman Dato Hormat, 42500 Telok Panglima Garang, Selangor.

It is AY Office System’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.ayofficesystem.com/ (hereinafter, “us”, “we”, or “https://www.ayofficesystem.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website.

In additional, we have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website.

Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions:

Website Visitors

Like most website operators, AY Office System collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. AY Office System’s purpose in collecting non-personally identifying information is to better understand how AY Office System’s visitors use its website. From time to time, AY Office System may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. AY Office System also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.ayofficesystem.com/ blog posts. AY Office System only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to AY Office System’s websites choose to interact with AY Office System in ways that require AY Office System to gather personally-identifying information. The amount and type of information that AY Office System gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.ayofficesystem.com/ to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by AY Office System and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

AY Office System may collect statistics about the behavior of visitors to its website. AY Office System may display this information publicly or provide it to others. However, AY Office System does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, AY Office System uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. AY Office System uses cookies to help AY Office System identify and track visitors, their usage of https://www.ayofficesystem.com/, and their website access preferences. AY Office System visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using AY Office System’s websites, with the drawback that certain features of AY Office System’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to AY Office System’s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, AY Office System may change its Privacy Policy from time to time, and in AY Office System’s sole discretion. AY Office System encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Privacy Policy

Credit & Contact Information

This privacy policy was created at https://termsandconditionstemplate.com/privacy-policy-generator/. If you have any questions about this Privacy Policy, please contact us via or phone.No 139, Jalan Palas 2, Taman Dato Hormat, 42500 Telok Panglima Garang, Selangor.

1.DEFINITIONS

1.1 “Supplier” shall mean AY Office System operating under Elite Honest Group Sdn Bhd (1426548-V) and its successors and assigns.
1.2 “Customer” shall mean the Customer or any person acting on behalf of and with the authority of the Customer.
1.3 “Guarantor” means that person (or persons), or entity that agrees herein to be liable for the debts of the Customer on a principal debtor basis.
1.4 “Goods” shall have the same meaning as in section 2 of the Sale of Goods Act 1908 and are goods supplied by the Supplier to the Customer (and where the context so permits shall include any supply of Services as hereinafter defined).
1.5 “Services” shall mean all services supplied by the Supplier to the Customer and includes any advice or recommendations (and where the context so permits shall include any supply of Goods as defined supra).
1.6 “Price” shall mean the cost of the goods as agreed between the Supplier and the Customer subject to clause 4 of this contract.

2. ACCEPTANCE

2.1 Any instructions received by the Supplier from the Customer for the supply of Goods shall constitute acceptance of the terms and conditions contained herein.
2.2 Where more than one Customer has entered into this agreement, the Customers shall be jointly and severally liable for all payments of the Price.
2.3 Upon acceptance of these terms and conditions by the Customer the terms and conditions are irrevocable and can only be rescinded in accordance with these terms and conditions or with the written consent of the manager of the Supplier.
2.4 None of the Supplier’s agents or representatives are authorised to make any representations, statements, conditions or agreements not expressed by the manager of the Supplier in writing nor is the Supplier bound by any such unauthorised statements.
2.5 The Supplier is not required to reproduce any material or produce any Goods that are, in the Suppliers opinion, illegal, objectionable, or libellous in nature or that is in breach of any patent, design, or statute. The Supplier will be indemnified by the Customer in respect of any and all damages claims, costs, and expenses (including actual legal costs and disbursements on a solicitor and own client basis) for which the Supplier may be liable or which it may suffer arising out of any libel or breach of statute associated with the Goods provided to the Customer.

3.GOODS / SERVICES

Subject to your compliance with these TOU, HB provides to you a personal, revocable, limited, non exclusive, royalty-free, and non-transferable license to utilize this WEBSITE. Unless stated otherwise, HB owns the intellectual property rights that are published on this website and all materials utilized to create it and make it operate.

4.PRICE AND PAYMENT

4.1 At the Suppliers sole discretion the Price shall be either; (a) The Price shall be as indicated on invoices provided by the Supplier to the Customer in respect of Goods supplied; or (b) The Price shall be the Supplier’s current price at the date of delivery of the Goods according to the Suppliers current Price list; or (c) The Price of the Goods shall, subject to clause
4.2, be the Suppliers quoted Price, which shall be binding upon the Supplier provided that the Customer shall accept in writing the Suppliers quotation within thirty (30) days.
4.3 When quotations are based on specifications, roughs, layouts, samples or dummies or printed, typewritten or other good copy, any extra work or cost caused by any variation by the Customer of his original instructions or by the manuscript copy being, in the Suppliers opinion, poorly prepared or by the Customer’s requirements being different from those originally submitted or described may be charged to the Customer and shown as extras on the invoice.
4.4 All work carried out whether experimentally or otherwise at the Customer’s request will be charged to the Customer.
4.5 Any tabulated work and/or foreign language included in the job but not contained in the manuscript originally submitted for the purpose of estimating may be charged to the Customer and shown as extras on the invoice.
4.6 All extra work caused by author’s corrections including reinstallation and/or the over-running of Design furniture may be charged to the Customer and shown as extras on the invoice.
4.7 Unless otherwise agreed, the Customer shall bear the cost of Furniture, or Design, or Material, specially bought at his request for the project.
4.8 Time for payment for the Goods shall be of the essence and will be stated on the invoice, quotation or any other order forms. If no time is stated then payment shall be due on 20th each month following the posting of an invoice or statement to the Customer’s address or address for notices.
4.9 Payment will be made by cash, or by cheque, or by bank cheque, or by direct credit, or by any other method as agreed to between the Customer and the Supplier.
4.10 The Price shall be increased by the amount of any GST and other taxes and duties, which may be applicable, except to the extent that such taxes are expressly included in any quotation given by the Supplier.

5.DELIVERY OF GOODS

5.1 Delivery of the Goods shall be made to the Customer’s address. The Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery, or delivery of the Goods shall be made to the Customer at the Supplier’s address.
5.2 Delivery of the Goods to a carrier, either named by the Customer or failing such naming to a carrier at the discretion of the Supplier for the purpose of transmission to the Customer, is deemed to be a delivery of the Goods to the Customer.
5.3 The costs of carriage and any insurance which the Customer reasonably directs the Supplier to incur shall be reimbursed by the Customer (without any set-off or other withholding whatever) and shall be due on the date for payment of the Price. The carrier shall be deemed to be the Customer’s agent.
5.4 Where there is no agreement that the Supplier shall send the Goods to the Customer, delivery to a carrier at limited carrier’s risk at the expense of the Customer is deemed to be delivery to the Customer.
5.5 The Customer shall take delivery of the Goods tendered notwithstanding that the quantity so delivered shall be either greater or less than the quantity purchased provided that;
(a) such discrepancy in quantity shall not exceed 10%, and
(b) The Price shall be adjusted pro rata to the discrepancy.
5.6 The failure of the Supplier to deliver shall not entitle either party to treat this contract as repudiated.
5.7 The Supplier shall not be liable for any loss or damage whatsoever due to failure by the Supplier to deliver the Goods (or any of them) promptly or at all.

6.RISK

6.1 If the Supplier retains property in the Goods nonetheless all risk for the Goods passes to the Customer on delivery.
6.2 If any of the Goods are damaged or destroyed prior to property in them passing to the Customer, the Supplier is entitled, without prejudice to any of its other rights or remedies under these terms and conditions (including the right to receive payment of the balance of the Price for the Goods), to receive all insurance proceeds payable in respect of the Goods. This applies whether or not the Price has become payable under these terms and conditions. The production of these terms and conditions by the Supplier is sufficient evidence of the Supplier’s rights to receive the insurance proceeds without the need for any person dealing with the Supplier to make further enquiries.

7.DEFECTS/RETURNS

7.1 The Customer shall inspect the Goods on delivery and shall within seven (7) days of delivery notify the Supplier of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Customer shall afford the Supplier an opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way. If the Customer shall fail to comply with these provisions the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage. 7.2 For defective Goods which the Supplier has agreed in writing that the Customer is entitled to reject, the Supplier’s liability is limited to either (at the Supplier’s discretion) replacing the Goods or repairing the Goods provided that the Customer has complied with the provisions of clause 7.1.
7.3 Whilst every care is taken by the Supplier to carry out the instructions of the Customer, it is the Customers responsibility to undertake a final proof reading of the Goods. The Supplier shall be under no liability whatever for any errors not corrected by the Customer in the final proof reading. Should the Customers alterations require additional proofs this may be invoiced as an extra.
7.4 When style, type or layout is left to the Suppliers judgement, then the Customer makes further alterations to the copy this will be invoiced as an extra.


8.WARRANTY

8.1 For Goods not manufactured by the Supplier the warranty shall be the current warranty provided by the manufacturer of the Goods. The Supplier shall be under no liability whatsoever except for the express conditions as detailed and stipulated in the manufacturer’s warranty.
8.2 Once accepted by the Customer, the Supplier’s written quotation shall be deemed to interpret correctly the Customer’s instructions, whether written or verbal. Where verbal instructions only are received from the Customer, the Supplier shall not be responsible for errors or omissions due to oversight or misinterpretation of those instructions.
8.3 The Supplier shall be under no liability whatever to the Customer for any variation (beyond the reasonable control of the Supplier) in colours between the approved prototype or proof and the finished Goods because of variations in proof preparation methods and substrates. The Supplier however will use its best endeavours to provide a commercially acceptable finished product.

9. Default & Consequences

of Default As per paragraph 4.7, all invoices are due for payment 20th of the month following invoice date, unless other arrangements have been made and confirmed in writing. Overdue invoices will automatically go to AdaJaya Debt Collection Service Malaysia for collection along with collection costs over and above the original debt.
9.1 Interest on overdue invoices shall accrue from the date when payment becomes due daily until the date of payment at a rate of 2.5% compounding per calendar month and shall accrue at such a rate after as well as before any judgement.
9.2 If the Customer defaults in payment of any invoice when due, the Customer shall indemnify the Supplier from and against all of the Supplier’s costs and disbursements including on a solicitor and own client basis and in addition all of the Supplier’s nominees costs of collection.
9.3 Without prejudice to any other remedies the Supplier may have, if at any time the Customer is in breach of any obligation (including those relating to payment), the Supplier may suspend or terminate the supply of Goods to the Customer and any of its other obligations under the terms and conditions. The Supplier will not be liable to the Customer for any loss or damage the Customer suffers because the Supplier exercised its rights under this clause.
9.4 If any account remains unpaid at the end of the second month after supply of the Goods or services the following shall apply: An immediate amount of the greater of $20.00 or 10.00% of the amount overdue shall be levied for administration fees which sum shall become immediately due and payable in addition to the interest payable under clause 9.1 hereof.
9.5 In the event that:
(a) any money payable to the Supplier becomes overdue, or in the Supplier’s opinion the Customer will be unable to meet its payments as they fall due, or;
(b) the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors, or;
(c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer, then without prejudice to the Supplier’s other remedies at law
(i) the Supplier shall be entitled to cancel all or any part of any order of the Customer which remains unperformed in addition to and without prejudice to any other remedies; and
(ii) all amounts owing to the Supplier shall, whether or not due for payment, immediately become due and payable.

10.TITLE

10.1 It is the intention of the Supplier and agreed by the Customer that property in the goods shall not pass until:
(a) The Customer has paid all amounts owing for the particular Goods, and
(b) The Customer has met all other obligations due by the Customer to the Supplier in respect of all contracts between the Supplier and the Customer, and that the Goods, or proceeds of the sale of the Goods, shall be kept separate until the Supplier shall have received payment and all other obligations of the Customer are met.
10.2 It is further agreed that:
(a) Until such time as ownership of the Goods shall pass from the Supplier to the Customer the Supplier may give notice in writing to the Customer to return the Goods or any of them to the Supplier. Upon such notice the rights of the Customer to obtain ownership or any other interest in the Goods shall cease.
(b) If the Customer fails to return the Goods to the Supplier then the Supplier or the Supplier’s agent may enter upon and into land and premises owned, occupied or used by the Customer, or any premises as the invitee of the Customer, where the Goods are situated and take possession of the Goods, without being responsible for any damage thereby caused.
(c) The Customer is only a bailee of the Goods and until such time as the Supplier has received payment in full for the Goods then the Customer shall hold any proceeds from the sale or disposal of the Goods on trust for the Supplier.
(d) The Customer shall not deal with the money of the Supplier in any way which may be adverse to the Supplier.
(e) Receipt by the Supplier of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then the Supplier’s ownership of rights in respect of the Goods shall continue.
(f) The Customer shall not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of the Supplier.
(g) The Supplier may require payment of the Price or the balance of the Price due together with any other amounts due from the Customer to the Supplier arising out of these terms and conditions, and the Supplier may take any lawful steps to require payment of the amounts due and the Price.
(h) The Supplier can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Customer. (i) Until such time the Customer has the Supplier’s authority to convert the goods into other products and if the goods are so converted, the parties agree that the Supplier will be the owner of the end products

11.PERSONAL PROPERTY SECURITIES

11.1 Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that:
(a) These terms and conditions constitute a security agreement for the purposes of the PPSA; and
(b) A security interest is taken in all Goods previously supplied by the Supplier to the Customer (if any) and all Goods that will be supplied in the future by the Supplier to the Customer during the continuance of the parties relationship;
11.2 The Customer undertakes to:
(a) sign any further documents and/or provide any further information, such information to be complete, accurate and up-to-date in all respects, which the Supplier may reasonably require to register a financing statement or financing charge statement on the Personal Property Securities Register;
(b) indemnify, and upon demand reimburse, the Supplier for all expenses incurred in registering a financing statement or financing charge statement on the Personal Property Securities Register or releasing any Goods charged thereby;
(c) not register a financing charge statement or a charge demand without the prior written consent of the Supplier;
(d) give the Supplier not less than fourteen (14) days prior written notice of any proposed change in the Customer’s name and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s address, facsimile number, or business practice); and
(e) Immediately advise the Supplier of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.
(f) The Supplier and the Customer agree that nothing in sections 114(1)(a), 133 and 134 of the PPSA shall apply to these Terms and Conditions. (g) The Customer waives its rights as a debtor under sections 116, 120(2), 121, 125, 126, 127, 129, 131 and 132 of the PPSA.
11.3 Unless otherwise agreed to in writing by the Supplier, the Customer waives its right to receive a verification statement in accordance with section 148 of the PPSA.
11.4 The Customer unconditionally ratifies any actions taken by the Supplier under and by virtue of the power of attorney given by the Customer to the Supplier under clauses 11.1 to 11.3.

12. Security & Charge

12.1 Despite anything to the contrary contained herein or any other rights which the Supplier may have howsoever:
(a) Where the Customer and/or the Guarantor (if any) is the owner of land, realty or any other asset capable of being charged, both the Customer and/or the Guarantor agree to mortgage and/or charge all of their joint and/or several interest in the said land, realty or any other asset to the Supplier or the Supplier’s nominee to secure all amounts and other monetary obligations payable under the terms and conditions. The Customer and/or the Guarantor acknowledge and agree that the Supplier (or the Supplier’s nominee) shall be entitled to lodge where appropriate a caveat, which caveat shall be released once all payments and other monetary obligations payable hereunder have been met. (b) Should the Supplier elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the Customer and/or Guarantor shall indemnify the Supplier from and against all the Supplier’s costs and disbursements including legal costs on a solicitor and own client basis.
(c) To give effect to the provisions of clause [11, 12.1(a) to (b)] inclusive hereof the Customer and/or the Guarantor (if any) do hereby irrevocably nominate constitute and appoint the Supplier or the Supplier’s nominee as the Customer’s and/or Guarantor’s true and lawful attorney to execute mortgages and charges (whether registerable or not) including such other terms and conditions as the Supplier and/or the Supplier’s nominee shall think fit in his/her/its/their absolute discretion against the joint and/or several interest of the Customer and/or the Guarantor in any land, realty or asset in favour of the Supplier and in the Customer’s and/or Guarantor’s name as may be necessary to secure the said Customer’s and/or Guarantor’s obligations and indebtedness to the Supplier and further to do and perform all necessary and other acts including instituting any necessary legal proceedings, and further to execute all or any documents in the Supplier’s absolute discretion which may be necessary or advantageous to give effect to the provisions of this clause.

13.INTELLECTUAL PROPERTY

13.1 Where the Supplier has designed or drawn Goods for the Customer, then the copyright in those designs and drawings shall remain vested in the Supplier, and shall only be used by the Customer at the Supplier’s discretion.
13.2 Conversely, in such a situation, where the Customer has supplied drawings, the Supplier in its sale conditions may look for an indemnity (the specifications and design of the Goods (including the copyright, design right or other intellectual property in them) shall as between the parties be the property of the Supplier).
13.3 Where any designs or specifications have been supplied by the Customer for manufacture by or to the order of the Supplier then the Customer warrants that the use of those designs or specifications for the manufacture, processing, assembly or supply of the Goods shall not infringe the rights of any third party.
13.4 The Customer warrants that all designs or instructions to the Supplier will not cause the Supplier to infringe any patent, registered design or trademark in the execution of the Customers order.
13.5 Sample furniture and dummies submitted by the Supplier on a speculative basis shall remain the property of the Supplier. They shall not be used for any purpose other than that nominated by the Supplier and no ideas obtained there from may be used without the consent of the Supplier. The Supplier shall be entitled to compensation from the Customer for any unauthorized use of such sketches and dummies.
13.6 The Customer shall have no right or title to data stored by the Supplier on disks or any other electronic form of storage but after a Supplier agrees to duplicate or transfer stored electronic or like media for use by a Customer or other parties authorised to obtain that data, he shall have the right to charge for those services.
13.7 Disks, artwork and film supplied by the Customer and/or other authorised persons remain the property of the Customer. Unless otherwise indicated in writing the Supplier shall assume these disks, artwork and film to be duplicate copies of the original.
13.8 Where a designer has designed or drawn Goods for the Client then the Client undertakes to acknowledge the designer’s design or drawings in the event that images of the Goods are utilised in advertising or marketing material by the Client.
13.9 The Client hereby authorises the designer to utilise images of the Goods designed or drawn by the designer in advertising, marketing, or competition material by the designer.

14.CANCELLATION

14.1 The Supplier may cancel these terms and conditions or cancel delivery of Goods and Services at any time before the Goods are delivered by giving written notice. On giving such notice the Supplier shall promptly repay to the Customer any sums paid in respect of the Price for those Goods. The Supplier shall not be liable for any loss or damage whatsoever arising from such cancellation.
14.2 At the Suppliers sole discretion the Customer may cancel delivery of Goods and/or Services. In the event that the Customer cancels delivery of Goods and/or Services (including, but not limited to, design and typesetting) the Customer shall be liable for any costs incurred by the Supplier up to the time of cancellation.

15.PRIVACY

15.1 The Customer and the Guarantor/s (if separate to the Customer) authorises the Supplier to collect, retain and use any information about the Customer, for the purpose of assessing the Customers creditworthiness or marketing any Goods and Services provided by the Supplier to any other party.
15.2 The Customer authorises the Supplier to disclose any information obtained to any person for the purposes set out in clause 15.1
15.3 Where the Customer is a natural person the authorities under (clause 15.1 & 15.2) are authorities or consents for the purposes of the Privacy Act 1993.

16. CUSTOMERS DISCLAIMER

16.1 The Customer hereby disclaims any right to rescind, or cancel the contract or to sue for damages or to claim restitution arising out of any misrepresentation made to him by any servant or agent of the Supplier and the Customer acknowledges that he buys the Goods relying solely upon his own skill and judgement and that the Supplier shall not be bound by nor responsible for any term, condition, representation or warranty other than the warranty given by the Manufacturer which warranty shall be personal to the Customer and shall not be transferable to any subsequent Customer.

17.GENERAL

17.1 If any provision of these terms and conditions shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
17.2 All Goods and Services supplied by the Supplier are subject to the laws of Malaysia and the Supplier takes no responsibility for changes in the law that affect the Goods or Services supplied. 17.3 The Supplier shall be under no liability whatsoever to the Customer for any indirect loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by the Supplier of these terms and conditions.
17.4 In the event of any breach of this contract by the Supplier the remedies of the Customer shall be limited to damages. Under no circumstances shall the liability of the Supplier exceed the Price of the Goods.
17.5 Neither party shall be liable for any default due to any act of God, terrorism, war, strike, lock out, industrial action, flood, storm or other event beyond the reasonable control of either party.
17.6 The Customer shall not set off against the Price amounts due from the Supplier.

17.7 The Supplier may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.
17.8 The Supplier reserves the right to review these terms and conditions at any time and from time to time. If, following any such review, there is to be any change in such terms and conditions, that change will take effect from the date on which the Supplier notifies the Customer of such change.

18. STORAGE AND DELIVERY

18.1 Acceptance of this quotation constitutes your agreement to pay the total cost of the product as quoted.
18.2 The product will be stored by us and delivered to you either upon request, or at agreed intervals.
18.3 Deliveries will be invoiced at the time of supply. Payments made for these deliveries will be deducted from the total cost.
18.4 Please note that payment must be made on or before the 20th of the month following the date the invoice, as per paragraph 4.7 of these terms and conditions. Late payment may affect delivery of subsequent distributions.
18.5 Should you:
a.) Stop using the product for any reason at all
b.) Not request a delivery for more than 3 months
c.) Default in payment of any invoice for supply of this product then we can, at our sole discretion, enforce immediate payment of the unpaid portion of the total cost of the product, along with any costs of disposal of the unused product and any costs of recovery of the unpaid amount.operating under Elite Honest Group Sdn Bhd (1426548-V) 

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.